Shipping Information:
 
$5.99 Flat Rate Shipping from Black Cat Costumes!
 
Please Call (702)855-0666 for a quick answer to any shipping question!
What does Flat Rate shipping mean to you? It means no matter what you buy, no matter how much you buy, and no matter where it is being shipped (within theContinental US), you will pay just one low price...ONLY $5.99!
  • We ship from Las Vegas, NV.
  • We ship via FedEx, UPS or US Postal Service.
  • Your Order will be shipped out the same day if possible
  • The day your package is shipped, your Tracking or Delivery Confirmation number will be emailed to you.
  • Our Flat Rate Shipping Promotion does not apply to oversized/heavy items and/or expedited service. Please call (702)855-0666 for pricing.
Shipping and item pricing and promotions are subject to change without prior notice.  We reserve the right to correct any errors that may occur.  If there is ever a change in the price of an item, shipping charge, or the inventory status of an item, you will be contacted prior to shipping to confirm the change.
 
Return Policy: 
 
When you receive your shipment, please open and inspect merchandise on the same day as delivered.  Try on the main component of your costume (please do not try on accessories, as most are factory sealed and are not exchangeable if opened) and if there are any issues please email or call us immediately.
  •  Black Cat Costumes & Novelties must authorize all returns. Please email/call for authorization. (702)855-0666 orders@blackcatcostumes.com
  • All returns must be made within 10 days of receiving your package.
  • All shipping charges are the customers' responsibility.
  • a 25% re-stocking fee will apply if there are missing parts or packaging.
  • All returns must be sent via a traceable method.
When contacting us for a return/exchange please provide us with the following:
  • Your email address
  • Your order number
  • A brief description of the problem
All Sales are Final on the following Items:
  • Any item that has been worn, used or altered
  • Items purchased between October 15th and October 31st
  • Any Sale or Clearance item
  • Undergarments, socks & stockings
  • Hats, Wigs and Facial Hair
  • Prosthetics and Makeup
  • Fangs and any other Fake Teeth
  • Any Intimate apparel (including most Sexy Costumes)
  • CD's, DVD's and Books
  • Special Order Items
Orders returned without prior authorization will not be accepted.